"Voice of the Customer Radio" - Execs In the Know

starstarstarstarstar

Become a follower of "Voice of the Customer Radio" every two weeks as we feature stand out executives who represent the mandate of their customer experience and customer service strategies. Listen to all our archive shows. Rated some of the best content on radio.

Claim this podcast

Remove this podcast

Play Latest Episode:

Title: The details on the @home model - P.J. Weyforth

The details on the @home model - P.J. Weyforth

October 28th, 2011

Join us for an interactive discussion where we will cover areas such as sourcing, recruiting, screening, training and managing the day to day operation… Go to Episode

Customer Response Summit II - Meet John Bowden - Time Warner Cable

March 11th, 2011

Join myself in a conversational engagement with John Bowden (SVP Enterprise Customer Care – Time Warner Cable) on emerging channels of customer response. Go to Episode

Execs In the Know - Voice Of The Customer - Meet Jeff Russakow - Chief Customer Officer - Yahoo

March 25th, 2011

Join us in an engaging conversation with Jeff Russakow - Chief Customer Officer - Yahoo to discuss emermging channels of Voice of the Customer Go to Episode

Voice Of The Customer Show- Meet Toby Richards - GM Community & Online Support - Microsoft

April 1st, 2011

Join us in an engaging conversation with Toby Richards - General Manager, Community & Online Support to discuss emermging channels of Voice of the Customer Go to Episode