We take a look at the interactions helpdesk techs have and the nightmares we encounter.
Title: 111: Corona-What?
March 31st, 2020
EPISODE 111: Corona-What?Mark and Dave talk about what's happening with COVID-19 and how it affects helpdesk and support folks. Lots of remote workers… Go to Episode
March 24th, 2020
EPISODE 110: LEAP YEAR FIASCOSWhat happens when you don't prep your systems for the eventuality (every 4 years) of a February 29th? Yeah.Have a helpdesk… Go to Episode
March 17th, 2020
EPISODE 109: PATIENCE, YOUNG PADEWANA demanding, and uncooperative, helpdesk requester puts ThePoutineSystem's patience to the test.Have a helpdesk nightmare… Go to Episode
March 10th, 2020
EPISODE 108: HUB UPON HUBA user submits a ticket reporting a slow computer. What turns out to be the problem? Hub upon hub upon hub for USBs all connected… Go to Episode