Helpdesk Nightmares

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We take a look at the interactions helpdesk techs have and the nightmares we encounter.

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Title: 88: Muted

88: Muted

September 18th, 2019

Episode 88: MutedMark, Cody, Dave and AJ talk about audio issues when the actual issue? Audio is muted.Speaking of audio issues, the first upload didn't… Go to Episode

87: Business Continuity Plan

September 9th, 2019

Episode 87: Business Continuity Plan Mark, Cody, Dave and Mr. Hnaknaw talk Business Continuity Plans and do our typical games, Yahoo Answers, and more!… Go to Episode

86: Technically Correct

September 1st, 2019

Episode 86: Technically Correct Mark, Cody, Dave and AJ talk about users who are technically correct, but... somehow still wrong. Reddits https://www.reddit.com/r/talesfromtechsupport/comments/cqxbv9/well_youre_not_wrong/… Go to Episode

85: Shortcuts

August 25th, 2019

Episode 85: Shortcuts Mark, Cody and special guest (Mark's husband) AJ talk about shortcuts this week! You know, when users decide they know how to make… Go to Episode