Helpdesk Nightmares


We take a look at the interactions helpdesk techs have and the nightmares we encounter.


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Title: 110: Leap Year Fiascos

106: The IT Plumber

February 11th, 2020

Episode 106: The IT PlumberSometimes in tech, we have to do work that's outside of our... actual scope of work. Like plumbing!Have a helpdesk nightmare… Go to Episode

105: Clueless in Cyberspace

February 4th, 2020

Episode 105: Clueless in CyberspaceHave you ever had a user who didn't know what an exclamation point was? Yeah. It's that bad.Have a helpdesk nightmare… Go to Episode

104: Can't Make This Up

February 2nd, 2020

Episode 104: Can't Make This UpSometimes there are support calls that are just so wild... you can't make that shiz up. This is one of those episodes.… Go to Episode

103: Last Minute Nonsense

January 20th, 2020

Episode 103: Last Minute NonsenseMark, Cody and Dave talk about last-minute requests that don't actually make sense.Have a helpdesk nightmare to share?… Go to Episode