Inside the Spa Business | Spa & Wellness Industry Insights | Spa Business Realities | Hotel Spa Specialist Advice


Inside the Spa Business takes you on a journey beyond the aromatherapy oils and plush linens, into a world of business realities. Each week, we'll bring you information, advice and insights on every aspect of the spa and wellness industry. Whether you want to learn about spa & wellness business models, hotel and spa management courses, spa therapist education, training and recruitment, skincare products and their place in spas, wellness trends, spa and wellness industry research, spa conferences and events, marketing ideas and solutions for your spa and wellness business or simply sourcing spa equipment and supplies, this is the podcast for you. Join us on our mission to Fight the Fluff! #FightTheFluff!


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Title: You May Not Be Getting Real Customer Feedback At This Time #991

Never Underestimate The Value Of People’s Time #1015

September 10th, 2020

You should value your customer's time as much as they do their own. How much time and effort to your customer put in to come to your business to buy your… Go to Episode

We're All In The Same Ocean, But Not The Same Boat #1014

September 9th, 2020

It's comforting to assume there are others in the metaphorical boat with you. But whilst we all may be sailing on the same stormy Coronavirus Ocean right… Go to Episode

Thai Airways New Restaurant Pop-Up In Bangkok Is Booming #1013

September 8th, 2020

Nobody likes airline food. Right? Wrong! Apparently the folks in Bangkok are loving it right now. Thai Airways have opened a Pop-Up restaurant, complete… Go to Episode

You Can Also Learn From Those Still On The Journey #1012

September 7th, 2020

We have a tendency to turn only to the experts for advice. Those who have been there, done that, and achieved high levels of success. However, we can… Go to Episode