WIHI - A Podcast from the Institute for Healthcare Improvement

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It's free, it's timely, and it's designed to help dedicated legions of health care improvers worldwide keep up with some of the freshest and most robust thinking and strategies for improving patient care. Welcome to WIHI, a bi-weekly podcast from the IHI, a not-for-profit organization founded in 1991 and based in Cambridge, Massachusetts. IHI is a reliable source of energy, knowledge, and support for a never-ending campaign to improve health care worldwide. IHI works with health care providers and others to accelerate the measurable and continual progress of health care systems toward safety, effectiveness, patient-centeredness, timeliness, efficiency, and equity.

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WIHI - A Podcast from the Institute for Healthcare Improvement navigateright Episode

WIHI: Special Edition Podcast: Creating a Culture of Continuous Improvement that Outlasts Your Leaders

December 10, 2019


 Featuring:


  • John Toussaint, MD, Catalysis Executive Chairman

  • Aravind Chandrasekaran, PhD, Academic Director MBOE, Fisher College of Business, The Ohio State University

 WIHI is pleased to present a Special Edition Podcast: Creating a Culture of Continuous Improvement that Outlasts Your Leaders, featuring John Toussaint and Aravind Chandrasekaran.


 We can all point to leaders who have championed improvement at our organizations, helping to move the dial and motivate many others. But too often organizations see their QI gains stall or, worse, reverse when a leader departs. Drs. Toussaint and Chandrasekaran have been studying this phenomenon and have identified evidence-based approaches that ensure a culture of improvement lasts beyond the tenure of any senior individual – and can be sustained during times of transition and succession.


 This keynote was recorded on December 10, 2019, at IHI’s annual National Forum on Quality Improvement in Health Care in Orlando, Florida.?The podcast is approximately one hour and six minutes; we recommend that you have the presentation slides handy for reference as you’re listening.??The first person speaking is John Toussaint. “AC” refers to Aravind Chandrasekaran. 


We recommend that you have the presentation slides handy for reference.