The Lodging Leaders Podcast: Powerful Business Strategies for Hotel Professionals


Lodging Leaders brings together the best and brightest minds of the hotel industry to share their stories, insights and actionable advice. Each week, founder and entrepreneur Jon Albano interviews inspiring hoteliers and leading industry professionals that have produced amazing results to help you maximize profits, scale your portfolio, protect your investment, and so much more. Let the collective intelligence of the hotel industry lead you to better results.

The Lodging Leaders Podcast: Powerful Business Strategies for Hotel Professionals navigateright Episode

045 | Hospitality Passion, Education and Diversity with Greg DeShields

Gregory L. DeShields, CHO, CHE currently serves as the Executive Director at PHLDiversity Multicultural Affairs Congress a division of the Philadelphia Convention and Visitors Bureau (PHLCVB), adjunct instructor for Temple University School of Tourism and Hospitality and Hospitality Educators. A graduate of Johnson & Wales University in Providence, Rhode Island, Greg earned an A.S. Degree in Hotel & Restaurant Management, and a B.S. Degree in Hospitality Management. His professional certifications include: American Hotel & Lodging Association, Educational Institute – Certified Hospitality Educator – 2013 Asian American Hotel Owners Association – Certified Hotel Owner 2013 – Leadership Philadelphia – Greater Philadelphia Leadership Exchange. Recently Greg served as Managing Director of Business Development for Temple University Fox School of Business & School of Tourism and Hospitality Management. Professionally, Greg has been a manager in the hospitality industry for such companies as Hyatt Hotel, Omni Hotels, Sheraton Hotels, Korman Company, General Manager of Philadelphia OIC’s Opportunities Inn: Hospitality Training Institute. Greg’s Board membership and committee chairs include: Asian American Chamber of Commerce Advisory Board (Philadelphia), Center City District (Philadelphia), Center City Proprietors Association (Philadelphia), COMHAR Inc. (Philadelphia) Greater Philadelphia Hispanic Chamber of Commerce, Independent Business Alliance (Philadelphia), Philadelphia Opportunities Industrialization Center, Responsible Hospitality Institute (Philadelphia) - National Board and SKAL International (Philadelphia) Greg is an active member of the American Hotel & Lodging Association, National Association of Black Hotel Owners Operators and Developers, and Asian American Hotel Owners Association.   In This Episode, Greg Talks About: His passion for hospitality, and how he’s been able to pave a diverse career in the industry, from hotels, to classrooms, to CVBs. Diversity - the importance of having a diverse, inclusive culture within your organization, and the benefits that can have to your bottom line. Why some diversity programs fail, and he provides practical ways companies can sustain them. Education - how it has evolved to include a multi-platform, blended learning approach to keep students motivated, stimulated and engaged. Technology - how it has affected students' attention spans, and the benefits of delivering content in microbursts of compacted information so they can receive and retain it. A poignant moment early in his career that opened his eyes to the challenges he would face in hospitality industry, and how ultimately, that experience prepared him to be more successful.   Resources & Links Greg DeShields Email: Greg[at] LinkedIn PHLDiversity / Philadelphia CVB PHLDiversity Website Philadelphia Convention & Visitors Bureau Website Twitter Facebook PHLDiversity A Division of the Philadelphia Convention & Visitors Bureau 1601 Market Street Suite 200 Philadelphia, PA 19103 p 215-636-4433 Thanks for Listening! Thanks so much for joining us again this week. If you have some feedback you’d like to share, leave a note in the comment section below!If you enjoyed this episode, please share it using the social media buttons at the bottom of the post. Also, please leave an honest review for The Lodging Leaders Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They really do matter in the rankings of the show, and I read each and every one of them. And if you haven't done so already, don’t forget to subscribe to the show on iTunes. It's FREE. All it means is that you'll automatically be notified when the next episode is released. There are options for subscribing on Apple and Android devices! Until the next ...