WIHI - A Podcast from the Institute for Healthcare Improvement


It's free, it's timely, and it's designed to help dedicated legions of health care improvers worldwide keep up with some of the freshest and most robust thinking and strategies for improving patient care. Welcome to WIHI, a bi-weekly podcast from the IHI, a not-for-profit organization founded in 1991 and based in Cambridge, Massachusetts. IHI is a reliable source of energy, knowledge, and support for a never-ending campaign to improve health care worldwide. IHI works with health care providers and others to accelerate the measurable and continual progress of health care systems toward safety, effectiveness, patient-centeredness, timeliness, efficiency, and equity.


WIHI - A Podcast from the Institute for Healthcare Improvement navigateright Episode

WIHI: Workload, Stress, and Patient Safety

January 23, 2020

The relationship between workload and stress, and the risk this poses for practitioners and patients alike, need more attention. On this episode of WIHI, IHI's longtime safety expert Frank Federico, RPh, and James Won, PhD, talk about the field of human factors in health care, and the role that human factors can play in addressing today's work-related stress. 


  • Frank Federico, RPh

  • James C. Won, PhD

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